Netris ICD is a Universal Platform for Interaction with Customers Print E-mail

Netris developed a multifunctional product to raise state and business services to a new level of customer support. 
Netris, the Russian leader in software development and integration for IP communications and digital television, presents Netris Interactive Client Desk (Netris ICD), an advanced solution for informational customer support over Internet. Netris ICD features include a broad selection of ways to establish communication between the company and customers with an opportunity to collaborate on documents and share files.

Netris ICD is a new generation platform for communication and interaction to support commercial and state services over Internet. Netris ICD supports a broad list of functions including document co-editing, chat, video call, and an opportunity to join video to the current telephone call as well as support of main web browsers that makes the service available on almost any computers including Apple iPad.     

Thanks to its modular architecture Netris ICD offers different sets of features.  Without integration with telephony Netris ICD can provide chat and basic features to interact with users over the internet. In this configuration it takes only a few days to deploy the service and add it on the site. End-to-end Netris’ solution has special mechanisms for integration into the existing ecosystem of the customer, which contributes to the fast launch of a range of new services, and in its turn it works for the growth in popularity of electronic services among the population, and also increasing the loyalty of business customers.

About Netris

Netris ( is the leader in IP-communications software development and systems integration. Netris is focused on development of award-winning Digital TV and Business Intelligence solutions. Netris headquarters is Moscow, Russia

Netris' customers are telecommunication companies and banking institutions that aim to improve their efficiency using high technology solutions. The Netris Solution were deployed for Kazakhtelecom, MTS, TTK, National Cable Networks, Metalloinvest, Rostelecom (Rosmedia), Central Telegraph, Ukrtelecom, Comstar-Ukraine, and other Russian and CIS service providers, and large Russian banks such as Russian Standard, Severnaya Kazna (Alfa Bank) and Sovcombank.

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